Support, Services, and Customer Success

We don't just build great products, we deliver full solutions. From planning your first pilot to maintaining your enterprise fleet, our team is here to support you.

RELEASE NOTES: Learn what's new in Spot and Orbit 4.1

Ready for your success

Meet your strategic goals and maximize the ROI of your robotics solutions with world-class support, training, and deployment resources and services.

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Confidence

We focus on building long-lasting customer relationships designed to ensure continuity of care.

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Excellence

We deliver tailored education and training to empower your team to achieve higher operational excellence.

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Scalability

We provide your robotics program ongoing services to help you sustain growth and maximize value.

What We Offer

We leverage our deep understanding of robotics to provide you with the tools you need. Explore our service offerings to help you evaluate, implement, manage, and grow throughout the customer lifecycle.

Customer Success

Spot Care

Spot Training

Stretch Care

Integration Services

Expert Support

Quickly connect with expert-level help. Our team of qualified and knowledgeable staff is ready to work with you.

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Investing in your ROI

Your success is our success. From scoping a new solution, to managing change, to dealing with hiccups along the way, we are a committed partner to help you achieve the full value of your solutions.

1.5k+

Robots Deployed

With robots deployed world-wide, we know what it takes to help you be successful.

24/7

Testing

We conduct rigorous testing to ensure reliability when you need it.

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Repair Centers

Get fast, expert service with certified repair centers in the US, Germany, and Korea.

360°

Success

Our team is here for you, from pre-sales throughout your customer journey.

"We had a lot of support with pulling the data and sharing information so that we could get the most out of the robot...Part of our enthusiasm was about how great the customer service was throughout the entire process."

Josh Bell

Dominion Energy

View Case Study

"We covered a lot of topics, starting from the very basics... how to program the robot using the graphical user interface, how to run missions, and how to set up Spot with our radio network."

Dean Berlin

National Grid

View Case Study

Have questions about how we can help you?

We're ready to help you with every step from pilot to scale and beyond.

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