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Trends in Robotics
Robustness Testing & Support
Tuesday, December 12, 2023
How do we ensure that our robots are the most reliable on the market, capable of walking greater distances, climbing more steps, and inspecting more assets than any other mobile robot? In this webinar, we’ll offer an unprecedented glimpse into the rigorous testing each robot endures before it leaves our lab. We’ll also explore our commitment to customer success, covering our after-sales service and support programs that enable an exceptional customer experience.
In this webinar you will learn:
Manager, Spot Rapid Response
Sam manages a team of software engineers tasked with pushing Spot toward operational adoption. Before that, Sam spent several years leading a team focused on improving product reliability. Sam has four degrees across Electrical Engineering, Mechanical Engineering, and Computer Science, and won Volunteer Diver of the Year at his favorite aquarium, where he cleaned more whale shark poop than you can shake a stick at.
Staff Reliability Engineer
Myles leads the hardware reliability program for Spot. He is passionate about enhancing the customer experience of our robots by delivering high-reliability high-quality products. In addition to working alongside the robustness testing group, he leads reliability improvement initiatives with the hardware engineering team, driving impactful changes for long-term performance.
Senior Director, Customer Success
Kevin leads Customer Success at Boston Dynamics, where he leverages over two decades of service and support leadership across multiple sectors, including industrial and life sciences. He is passionate about building strong teams and fostering talent to deliver exceptional experiences. At Boston Dynamics, Kevin is dedicated to advancing customer-centric strategies, fostering a culture that prioritizes excellence and innovation to enable both customer and company success.