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We are enabling customers in Korea with local support and service through a new partnership with Clobot.
With more than 1,500 Spot robots deployed globally, it is more important than ever for us to provide the same industry leading service and support to our international customers as we do domestically. In 2023, we opened our first international office near Frankfurt, Germany offering sales, services, and field application services for European customers. Since opening, we’ve doubled the size of our team in the EU, expanding our service capabilities and providing greater support to our European customers.
Today, we are expanding our reach again for our customers in Korea. A new strategic partnership with Clobot will enable us to offer a full range of local services and support in the region.
“There is a lot of pull from the Korean market and a lot of excitement for robotics. Finding such a strong partner has really cemented the impetus to expand in the region; Clobot has local market expertise, a large customer base that they are servicing today, and a depth of experience with both Spot and other robotics technologies.” Marc Theermann, Chief Strategy Officer for Boston Dynamics
“There is a lot of pull from the Korean market and a lot of excitement for robotics. Finding such a strong partner has really cemented the impetus to expand in the region; Clobot has local market expertise, a large customer base that they are servicing today, and a depth of experience with both Spot and other robotics technologies.”
Clobot is a leader in the Korean robotics field, with years of experience in autonomous driving technology, robot control systems, and customized on-site solutions. They focus on smart factory automation solutions, deploying Spot to support safe and efficient operations.
Our CEO Robert Playter and other team members recently joined Clobot for an event to highlight our commitment to the region. The event brought together representatives from major enterprises in heavy industry, manufacturing, energy, and logistics, as well as leading research institutions, to learn more about the role of Spot in industrial inspection. From current customers of Boston Dynamics and Clobot to new prospects in the region, we were met with consistent enthusiasm for safe, predictable automation and we are excited to be able to better serve the Korean market.
This partnership will allow us to extend our team’s reach and ensure high quality local customer enablement. Clobot will be an official distribution and deployment partner for Spot in Korea, as well as introduce the region’s first Spot repair service. These services will be provided in close partnership with the Boston Dynamics team, including expert training, to help us enable our customers from their first pilot to scaled deployments.
We are committed to industry-leading customer experience for all of our customers. As global deployments expand and scale, it is more important than ever to provide the most reliable mobile robots on the market, backed by fast, effective, local services and support. Regional partners like Clobot are a key part of ensuring that every customer can receive the hands-on enablement to improve their operations and unlock value with Spot.
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