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Trends in Robotics
Webinar
Date
Thursday, November 21, 2024
Time
11:00 am
How do we ensure that our customers get maximum value from their robotic solutions, enhancing both performance and efficiency across their operations? Boston Dynamics’ customer success leaders share the core elements of our strategy, from proactive support and after-sales service to value-driven training initiatives.
Discover how we prioritize customer success with comprehensive, ROI-focused after-sales support, tailored training, and scalable resources, including an exclusive preview of our new Learning Management System (LMS). You’ll gain insights into the tools, best practices, and strategies that empower you throughout your journey—from onboarding to long-term success.
In this webinar, you’ll learn:
Senior Director, Customer Success
Kevin leads the Customer Success organization at Boston Dynamics, where he leverages over two decades of service and support leadership across multiple sectors, including industrial and life sciences. He is passionate about building strong teams and fostering talent to deliver exceptional experiences. At Boston Dynamics, Kevin is dedicated to advancing customer-centric strategies, fostering a culture that prioritizes excellence and innovation to enable both customer and company success.
Director, Customer Success
Riley heads the Customer Success Management team at Boston Dynamics. With 17 years of leading sales and customer success teams, her professional experiences have focused on customer adoption, satisfaction, and growth within commercial products and services. At Boston Dynamics, Riley is dedicated to representing the voice of the customer, creating partnerships and joint success plans, ensuring the customer and the company to succeed together.